Professional Carpet Cleaners and Restorers
By Phill McGurk
Professional Carpet Cleaners and RestorersMar 04, 2022
Season 03 Episode 11 - Large Loss Mastery with Tom McGuire
Season 03 Episode 11
On this fortnights episode, Phill speaks with Tom McGuire about CARSI's upcoming Large Loss Mastery Course.
They discuss the advantages of The Edge Plus 2.0 including pre-filled forms, complete pricing structure, simple modifications, entire agreements, capability agreements, and proposed job estimate tool.
Watch episodes on our YouTube channel here: https://youtu.be/ouBR7l8ARP4
#ProfessionalCleanersandRestorersPodcast #NewSeason #Podcast #YouTube #Cleaners #RestorersSeason
Season 3 Episode 10 - Can Leadership be Developed?
New Episode Out at 5pm TODAY!
Season 03 Episode 10
Can Leadership be Developed?
The attitude you begin your leadership pathway will often dictate the path of your following. We talk to Daniel Leschke, A High School Vice Principal about the struggles and pathways of becoming a young leader with new leadership skills.
Watch episodes on our YouTube channel here: https://youtu.be/YYPm2CgHaSU
#ProfessionalCleanersandRestorersPodcast #NewSeason #Podcast #YouTube #Cleaners #RestorersSeason
Season 03 Episode 09 Tribute to Shorty Glanville
New Episode Out NOW!
Season 03 Episode 09 - This episode is a special replay edition to say goodbye to an industry icon - Shorty Glanville. Shorty had over 50 years experience and will be missed in the community. We send our condolences to his friends and family members.
Watch this episode on YouTube here: https://youtu.be/AZNp-BNk79Y
#ProfessionalCleanersandRestorersPodcast #NewSeason #Podcast #YouTube #Cleaners #Restorers
Season 03 Episode 08 - Water Damage Scenario Walkthrough
New Episode Out Now!
Season 03 Episode 08 - This discussion gives you a walkthrough of what is involved in water damage claim. We base this discussion on our water damage scenario. We discuss things to look out for, processes, procedures, and more!
Watch the episode on YouTube here: https://youtu.be/6krixknUH04
#ProfessionalCleanersandRestorersPodcast #NewSeason #Podcast #YouTube #Cleaners #Restorers
Season 03 Episode 07
Season 03 Episode 07 - This discussion delves into our water damage claim scenario and the process you will need to go through. We discuss some tips and tricks that can be used for Water Damage restoration.
Watch the episode on YouTube here: https://youtu.be/V3x0H-l6C7k
#ProfessionalCleanersandRestorersPodcast #NewSeason #Podcast #YouTube #Cleaners #Restorers
Season 03 Episode 06 - Featuring Shawn Spencer from Spencer Lawn Care
Season 03 Episode 06 - Featuring Shawn Spencer from Spencer Lawn Care This discussion delves into how Shawn is utilising social media platforms for his business to connect with his audience and what it is doing for his business.
Watch the episode on YouTube here: https://youtu.be/aBLqAKbf-_Y
#ProfessionalCleanersandRestorersPodcast #NewSeason #Podcast #YouTube #Cleaners #Restorers
Season 03 Episode 05 - Claim Safety Part 02 (How to keep your business)
Although a topic we often brush under the rug "It will never happen to me", workplace health and safety is the quickest way to lose your investment.
Our topic of discussion includes elements from the CERT IV in cleaning Restore water-damaged structures and contents "Undertaking mitigation works".
Phill discusses key requirements over the following 2 episodes in which you, your team and everyone attending one of your sites should know and understand.
Show note links:
Phil Scarr Episode - Season 01 Episode 12 https://anchor.fm/phill-mcgurk/episodes/Season-01-Episode-12-WHS-special-episode-ejbatr
Google search: my city council local refuse regulations
CARSI Courses:
PPE FREE Course - https://carsi.com.au/shop/view-all/donning-and-doffing-ppe/
Moisture Meter FREE Course - https://carsi.com.au/shop/view-all/moisture-meter-course/
Safety Data Sheets FREE Course - https://carsi.com.au/shop/view-all/safety-data-sheet-sds-course/
Standard Operating Procedures FREE Course - https://carsi.com.au/shop/view-all/standard-operating-procedures-sop-course/
Job Safety and Environmental Analysis FREE Course - https://carsi.com.au/shop/view-all/job-safety-and-environmental-analysis-jsea-course/
Safe Work Method Statements FREE Course - https://carsi.com.au/shop/view-all/safe-work-method-statements-swms-course/
Risk Assessment $99 Course - https://carsi.com.au/shop/admin/risk-assessment-course/
Asbestos Awareness Courses must be completed through a Registered Training Organisation.
Season 03 Episode 04 - Claim Safety Part 01 (How to keep your business)
Although a topic we often brush under the rug "It will never happen to me", workplace health and safety is the quickest way to lose your investment.
Our topic of discussion includes elements from the CERT IV in cleaning Restore water-damaged structures and contents "Undertaking mitigation works".
Phill discusses key requirements over the following 2 episodes in which you, your team and everyone attending one of your sites should know and understand.
Show note links:
WHS Trainer and Assessor Phil Scarr Episode - Season 01 Episode 12 https://anchor.fm/phill-mcgurk/episodes/Season-01-Episode-12-WHS-special-episode-ejbatr
Google search: my city council local refuse regulations
CARSI Courses:
PPE FREE Course - https://carsi.com.au/shop/view-all/donning-and-doffing-ppe/
Moisture Meter FREE Course - https://carsi.com.au/shop/view-all/moisture-meter-course/
Safety Data Sheets FREE Course - https://carsi.com.au/shop/view-all/safety-data-sheet-sds-course/
Standard Operating Procedures FREE Course - https://carsi.com.au/shop/view-all/standard-operating-procedures-sop-course/
Job Safety and Environmental Analysis FREE Course - https://carsi.com.au/shop/view-all/job-safety-and-environmental-analysis-jsea-course/
Safe Work Method Statements FREE Course - https://carsi.com.au/shop/view-all/safe-work-method-statements-swms-course/
Risk Assessment $99 Course - https://carsi.com.au/shop/admin/risk-assessment-course/
Asbestos Awareness Courses must be completed through a Registered Training Organisation.
Season 03 Episode 03 - Part 02 (Administrative)
Certification Level 4
Specialised Cleaning - Water Loss Claims
Part 2 - Continuing conversation.
The backend of restoration can be the most overlooked discipline for the professional cleaning and restoration profession.
This case study looks at the multiple contributions required for a black water loss in a residential property.
This and the next episode relate to the details required to capture during the administrative portion.
Listen as we walk through the steps to help assist and hopefully fulfil the inconsistencies within the industry.
Two-part episode.
Season 03 Episode 02 - Part 01 (Administrative)
Certification Level 4
Specialised Cleaning - Water Loss Claims
The backend of restoration can be the most overlooked discipline for the professional cleaning and restoration profession.
This case study looks at the multiple contributions required for a black water loss in a residential property.
This and the next episode relate to the details required to capture during the administrative portion.
Listen as we walk through the steps to help assist and hopefully fulfil the inconsistencies within the industry.
Two-part episode.
Season 03 Episode 01 - Learnings from the New Cert IV in cleaning (CPPCL04104 Restore water damaged structures and contents) module.
The back story to this year's Podcast
This season will be based around a 2 story property suffering from a sewage leak on the upstairs level affecting the property.
The professionals required for this type of claim and the processes.
Please visit our YouTube channel to find a video with a house diagram.
https://www.youtube.com/watch?v=eE7h_4OjAfo
Season 02 Episode 20 - The business power hour - Grow your business to 6 figures.
Season 02 Episode 20 - The business power hour - Grow your business to 6 figures
The skills to become six figures and above stem from the foundations you assemble.
How can some people afford to have new vehicles, holidays, and new toys when you struggle to keep the doors open?
Owning a business is not a job; it's a passion you make into a career.
Can you succeed in business if you are not passionate about the work you do? Yes.
Many people are successful in their business and use it as a tool, working towards their passion.
This episode discusses some high-level growth strategies to assist you in your journey to becoming satisfied.
Being the last episode of season 02, we will be back next year with new and exciting interviews, stories, educational material and more.
I hope you are enjoying the series, and I look forward to catching up with everyone next year,
Thanks to our sponsor - CARSI.com.au
reach out @
Season 02 Episode 19 The Business Power Hour 02 - Creating a saleable business
Season 02 Episode 19 The Business Power Hour 02
The success of the last business hour led to the recording of this double episode.
Are you passionate about your current employment?
What's the difference between rich and wealthy?
Following up from the last Podcast with guest host John Coutis, the next two episodes are intended to get your philanthropy juices flowing.
Are you ready to become wealthy, or are you happy with your current situation?
These next two episodes are precisely what I believe in, and I hope it gets you thinking in the same way.
An Hour of Power is presented by Phill McGurk
Season 02 Episode 18 Motivation to keep going with John Coutis
Professional Carpet Cleaners and Restorers Podcast
Season 02 Episode 18 Motivation to keep going
John Coutis @ johncoutis.com
Speaker, Mentor, Motivational Speaker and just an all-around great guy.
John has dealt with struggles since birth, bullying, limited job prospects, and the struggles of having no legs, John has managed to become an International Inspiration Speaker hitting Number 1 in China before the pandemic.
John might get around on a skateboard, but don't think that stops him from climbing mountains. John has tracked over 4 hours just to get to the great wall of China before having to climb 14 stairs to get to a wall he could finally touch.
Travel and media engagements have all but closed down Johns work, struggling to completely understand the long term effects on his career and on his already compromised health. From the depths of depression, John has been able to start turning the corner by focusing on the good things he has in life (his amazing family) and focus on himself and his career with time to reassess his speeches to tweak and develop new ones.
If you are looking for inspiration, John and his motivation formula can provide the jolt you require.
Reach out and contact John for a toolbox meeting or even a one-on-one session to get yourself re-motivated.
Find John on the social media platforms @ Johncoutis.
A great discussion with an inspirational man.
Thanks, John.
Season 02 Episode 17 - Crime Scene Cleaning
Professional Carpet Cleaners and Restorers Podcast
Season 02 Episode 17
Crime Scene Cleaning
Our Co-Host this week is Josh Marsden of
Australian Forensic Cleaning &
Meth Lab Cleaners Australia.
E: admin@forensiccleaning.com.au
P: 1300 Bio Haz (1300 246 429)
Trauma Cleaning, Biohazard Cleaning, Unattended Deaths, Sharps, Squalor, and Hoard Clean-ups, have you heard of these services?
Josh runs the most Networked and Trained group of specialty cleaners in Australia.
Josh started by accident approx. 15 years ago as a cleaning business owner and soon was asked to clean a “Gross Filth” property. With no knowledge at the time and with a basic understanding of chemicals and ozone, Josh accepted the job, and the rest is history. With extensive research and trial and error, Josh now can explain in detail the inner workings of this fascinating industry.
We catch up with Josh this week and listen to some of the stories and see what makes a “Forensic Cleaner”.
WARNING: This subject matter may not be for everyone. 18+ is recommended with some coarse language and graphic details.
Season 02 Episode 16 Specialist Vehicle & Equipment Finance
Darren Dean
Bluefire Finance
email: darren@bluefirefinance.com.au
web: www.bluefirefinance.com.au
Specialising in the cleaning and restoration industry vehicle and equipment finance.
Discussion topics:
- The difference between brokers and the importance of a specialised broker.
1. Morgage Broker
2. Commercial Broker
3. Asset Finance Broker (Darren Dean)
- Financing ability and if you have been knocked back on finance. Is that it for you?
- Alternative application methods including afterpay methods.
- The role a broker can play within your business.
- Broker lending options.
- What interest rate should you pay?
- Can a cash-based business use the services of a broker?
- Credit repair company.
A great discussion and in the words of Darren Dean "A Broker is not a Broker".
Season 02 Episode 15 New Carpet Cleaning Association
A look at the new Carpet Cleaning Association of Victoria.
Facebook Group: Victorian Carpet Cleaners Association
Season 02 Episode 14 IICRC President Kevin Pearson
What is the IICRC?
What importance does it play in the cleaning and restoration industries?
Kevin Pearson, the current IICRC Chairman (elect) explains the IICRC, how it operates, and the value behind the brand.
Season 02 Episode 13 LinkedIn for Business
Five simples steps can improve your LinkedIn profile in under an hour.
LinkedIn Business Building, are you set up or using LinkedIn as an asset?
We thank Karen Tisdell, a keynote speaker, and LinkedIn trainer, for her time as we discuss LinkedIn for Business.
Karen works for multinational companies providing success in LinkedIn marketing and networking and demonstrates how well-designed LinkedIn profiles will help any business.
https://www.linkedin.com/in/karentisdell/detail/recent-activity/posts/
Season 02 Episode 12 YouTube for business advertising
This fortnight we tried a last-minute open mic Podcast recording.
Thanks to both Brooke and Scott for jumping in and adding greatly to the recording.
The discussion consists of the use of YouTube for business marketing, how to set up and what others perceive to be valuable content.
Thanks to everyone who tunes in and hope this episode provides some inspiration.
Phill McGurk
Season 02 Episode 11 - Becoming an effictive leader
Welcome, Jason Turnbull of 911 Restoration out of North Carolina.
Jason has come to the industry in the past 4 years and found a home, a passion, and a career worth doing.
The enthusiasm extruded from Jason the first time a spoke with him. I had to have a chat with him and share his experience.
It was great to catch up with Jas and I hope you all enjoy the chat.
Phill McGurk
Professional Carpet Cleaners and Restorers Podcast
Season 02 Episode 10 Introducing CARSI
We are looking for Business, People to come onto the Podcast.
The Podcast takes a look at the cleaning and restoration industry and discusses the importance of these services.
CARSI (Cleaning and Restoration Science Institute) has created a variety of learning platforms, business documentation, and helpful assistance training programs for your staff members.
www.carsi.com.au
support@carsi.com.au
Season 02 Episode 09 - The Business Power Hour
The Business Power Hour.
How to grow your business by 50% or more. This week's Podcast showcases the importance of knowledge.As business owners, we are often expected to understand all business operations, government obligations, and knowledge of the industry chosen. This week we catch up with Mario Conde, a close friend of mine who assisted my business when I first started. Mario has operated in small companies to global blue-chip companies in the capacity of business operations, management, and sales. The understanding of sales can be attributed directly back to knowledge; knowledge of the service or product and the knowledge to understand the pain points and reason for your service.
Mario helps explain how to gain and retain the trust of customers. The acquisition of new clients creating a sustainable business through profit. Managing your money, re-investment, growth, and looking at new markets and the importance of education. The silent achiever in business is training through education. Something that gets looked over but is the most important slow-burning business money maker. “Training is not a quick money maker like buying a new piece of machinery, at least with a new piece of equipment you can put in on a job right away and you can see the money. With investment into education, it takes longer to see the increase of business income” Mario explained.
What is the cost of going 5 mins out of your way?
Thank you, Mario, for your time and the great conversation. This Podcast is of general conversation and direction. The saying “I’m a great believer in luck, and I find the harder I work, the more I have of it” runs true to this day.
Season 02 Episode 08 Indoor Environment Exposures, Practical Services through Scientific Evidence
We speak with Dr Claire Bird, former Chair for the Indoor Air Quality Association of Australia (IAQAA) and current Managing Director/Hygienist @ Litmas in Brisbane.
Through Litmas, Dr Bird focus is on Building Fitness through Knowledge from several decades of study and working in Science in the Academic and Commercial environments. (Simply means, Claire has worked both in the field and the laboratory) given Claire, a great advantage helping her understands not only the scientific language but the remediation language and building science relevant for successful practices. Claire is also a part of the International Well Building Institute.
Dr Brad Prezant of Prezant Environmental, a current educator consultant specialising in ventilation and the physics of air movement along with being involved in many papers for the AIHA (American Industrial Hygiene Association) among others is based in Melbourne. Brad has a Master of Science in Public Health, is a Certified Industrial Hygienist and Certified Occupational Hygienist and a Certified Air Quality Professional among his distinctive professional education. Brad was the chief editor of the Recognition Valuation of Control Indoor Mould (The Green Book) in 2007.
Discussion topic
· Welcome to the Podcast, an introduction, and the pathway to get to this point in time.
· The building envelop.
· Introduction of Litmas and the difference of the laboratory.
· Introduction of Prezant Environmental and the difference brought to the industry.
· Networking with others and professionals.
· Contamination through infiltration.
· Air quality, testing, remediation.
· Residual asbestos.
· The question: Can you identify if the mould is from this event?
· Ventilation, cleaning, COVID cleaning and testing.
This week we catch up with the
Industry Advisor: Claire Bird
Business: Litmas
Web: www.litmas.com.au
Email: Claire.bird@litmas.com.au
Ph: (07) 5641-2232
Industry Advisor: Brad Prezant
Business: Prezant Environmental
Web: https://prezenv.com/
Email: bprezant@gmail.com
Ph: 0422 851 607
Season 02 Episode 07 Celebrating 50 years
50 years and still going strong. Shorty started cleaning in 1971 and shortly after introducing his wife to be Delia. The couple started in Perth, moved to Sydney, then Weipa, and has now settled in Cairns providing Cairns with a great deal of experience and knowledge in the cleaning, and specialised fields of carpet and upholstery cleaning, leather cleaning, and spot dying.
Shorty and Delia have just only started to slow down reaching their 50-year anniversary in the cleaning industry this year. Shorty, just turning 76 is looking to revamp their business and just specialise in specialty work. Not saying this will be the case with the number of loyal clients he has.
I had known shorty when I first entered the cleaning and restoration industry back in 1997 as the “Guru” of encapsulation. A new method of cleaning and for the sceptics, not a professional cleaning method. This has now shown to be one of the goes to methods of carpet and upholstery cleaning in 2021.
Welcome Shorty to the Podcast
Season 02 Episode 06 - RIA Owen Boak
Introduction
Today we talk to Owen Boak, the Council Chair Person at RIA. We are going to discuss the launch of their new website, what’s happening in the industry, and current events including the Australasian Restoration Conference and Trade Show coming up in September.
Discussion topic
· Who are you, what do you do
· What does the new website launch mean for Australasian RIA members?
· What is happening in the industry at the moment?
· What events are happening in the industry?
· RIA have the Australasian Restoration Conference and Trade Show coming up in September, early bird tickets are available for sale now. What can members expect at this years event?
Show notes:
This week we catch up with the
Industry Advisor: Owen Boak
Business: Council Chair Person for RIA Australasia
Season 02 Episode 05 Restoration Help from World Leaders in Australia Now
Introduction
Thinking back, have you ever had a project go pair shape? Some-one question your credibility, or just needed an independent observer to go through your ideas? Sage-Global is the brainchild of Jeremy Stamkos and Josh Whitkin with a list of our industry experts as panel members.
Discussion topic
· A look at Jeremy Stamkos and the pathway formed to become the Restoration Consultant he is today.
· New age training for restorers, team leaders, managers, and business owners developed for mould inspections, consulting, and advising.
· Jeremy talks about “Restoration Industry Consultants”?
· We discuss how Jeremy and his wife Stacey can travel the world with their passion for cigars and have become leading consultants specialising in cigar storage, cigar rooms, and humidors.
· Understanding the moisture meter and the importance of calibrating.
· What is Jeremy’s 2021 goal, and will there be training again?
· Sage Global provides real-time, remote video inspections to quickly assess and determine appropriate actions. Reduce your risk, lower your costs, increase your use of precious resources, and add early accountability to create a win-win-win for you - the contractor, property owners, and insurance carriers.
Show notes:
This week we catch up with the
Industry Advisor: Jeremy Stamkos
Business: Restoration Industry Consultants, Sage Global
Web: https://callricfirst.com/
Email: admin@callRICfirst.com
Web: www.sageglobal.io
Ph: 1800 934 106
US Office: 888 402 6109
Ph: 1300 376 666
Outside Australia: +61 418 510 473
Find us on Spotify - copy show link https://open.spotify.com/show/4FVBn8Cfyx2jOx0m4MksuG Latest Podcast will be available this Friday 26th February @ 5 pm AEST (Qld) 6pm (NSW, VIC)
Bonus Feature - Roger Duff
Roger Duff from Canobolas Carpet Care in Orange.
22 years of experience in the carpet cleaning and water restoration industry.
A passion for the work he provides to his customers.
Season 02 Episode 04 - I.T Tips for Businesses
This week we catch up with the proud owner of Dorks Delivered, Josh Lewis.
I.T. 2021 solutions are not about focusing on the past and present, it is about focusing on the present and future.
I.T is one of the largest portions and potential growth opportunities in our industry.
The expense of I.T. How to get the best value from your I.T. provider.
How do I find a VCTO? (Virtual chief technology officer)
Why should a mechanic have android phone over an IOS phone? Is this relevant for the cleaning industry?
Looking at your phone systems, internet provider, web site, email setup, etc.
Do you want to save $1000/ month when you can manage this for only 2 hours of your time a week?
Josh has written a document for anyone listening how you manage all for your social media accounts.
Check out Josh @ Dorks Delivered
Business: Dorks Delivered
Web: www.dorks.com.au
Email: joshua@dorks.com.au
Ph: 1300 85 3675
For the links for more information:
https://l.dorks.com.au/youtube
Find us on Spotify - copy show link https://open.spotify.com/show/4FVBn8Cfyx2jOx0m4MksuG Latest Podcast will be available this Friday 12th February @ 5 pm AEST (Qld) 6pm (NSW, VIC)
Tags: #Professionalcleaners #businessowners #Professionalcarpetcleanersandrestorerspodcast #education #podcast #TechSolutions
Season 02 Episode 02 Managing Workplace Compliance
Season 02 Episode 02 Managing Workplace Compliance
Our Amazing Guest:
Peter Kinnaird from CSA (Commercial Safety Assurance)
PO Box 6241 , Silverwater NSW 1811
Telephone: (+1) 1300 859 363
NSW (Sydney, North Coast, Central Coast, Hunter Valley, Newcastle, Mid North Coast, South Coast, Wollongong), Victoria (Melbourne, Geelong, Country Victoria, Bendigo, Ballarat), Qld (Brisbane, Gold Coast, Sunshine Coast, North Qld), Western Australia (Perth), South Australia (Adelaide), Northern Territory (Darwin), Tasmania (Hobart), NZ (Auckland).
https://commercialassurance.com.au
This week we discuss the importance of Commercial Risk, Risk Awareness, Risk Training, Audits and Inspections, Safety Management Systems, Worker inductions, Recordkeeping and more.
We start by asking “Why we need to be a complaint?”
“If it’s so necessary to be compliant, why can we start a business with no checks?”
“Why is it so expensive to become compliant, and when will we need to be a complaint?”
Find out more on this week’s episode.
We know we need to be compliant, why are we not?
Find us on Spotify - copy show link
https://open.spotify.com/show/4FVBn8Cfyx2jOx0m4MksuG
The latest Podcast will be available this Friday 29th January @ 5 pm AEST (Qld), 6 pm ADST (NSW, VIC)
Tags: #Professionalcleaners #businessowners #Professionalcarpetcleanersandrestorerspodcast #education #podcast #commercialcleaning #residentialcleaning #cleaning
Season 02 Episode 01 Meters in Restoration
Our Amazing Guests:
Grant Hickey from Advanced Specialized Equipment – ITI Training
UNIT 3/8 SOUTH ST RYDALMERE NSW 2116
(02) 9898 1555
UNIT 1 / 6 GOODMAN PL, MURARRIE QLD 4172
(07) 3161 0833
grant.hickey@advancedse.com.au
Ivi Sims CMP,CR,WLS from BULCS Holding Distributors & ARTA Training – DER (Disaster Equipment Rental)
1300 654 684
23 Corporate Boulevard Bayswater Vic 3153
This week we discuss the meters used in Restoration.
Moisture meters, thermal cameras, air pumps, swabs, ATP are just a few.
Are we using the meters correctly, and are we quantifying the results correctly?
We find out about the equipment, correct uses, equipment properties and the use of creating protocols with equipment.
What is new in the market, what is coming and how is technology making the industry better?
Discussion Questions:
Types of meters
Quantitative vs. Qualitative
Maintenance and how it can affect your readings
Combining different types of equipment
What is ATP and how does it work
Find us on Spotify - copy show link
https://open.spotify.com/show/4FVBn8Cfyx2jOx0m4MksuG
The latest Podcast will be available this Friday 15th January @ 5 pm AEST (Qld), 6 pm ADST (NSW, VIC)
Season 01 Episode 18 Industry History
This week we discuss the transformation of their business in a North Qld township. How they were able to not only establish their carpet cleaning business in an area dominated by well-established and high-profile cleaning companies but become the dominant carpet cleaning company in less than 5 years.
Is this still possible today?
Can these type of advertising strategies be implemented the same way they were over 20+ years ago?
The answer is YES!
Not only can they be implemented, but it will be cheaper, easier, and 10 X more efficient.
We are speaking with Gary Bethel.
We discuss where the industry has come from and where we feel it is going today.
This is our last episode of the year, we would like to thank all our past guests, and our listeners and wish everyone a Merry Christmas and a Happy New Year.
We will be back January 29th with Season 02 of the Podcast.
Season 01 Episode 17 Small cleaning business
Today, it has never been more inviting to start a cleaning company with the current scare of cleanliness, how hard could it be?
How would one begin to market? Stand out from everyone else, become a trusted name, and deliver a high standard and still make money...
Questions raised in the discussion with Kristy and Matt who have successfully built and developed strategies to break through the barriers from becoming an owner-operator team to having strong administration and cleaning crews providing success in Brisbane’s nationally dominated residential cleaning market.
www.guardiancarpet.com
Find us on Spotify - copy show link
https://open.spotify.com/show/4FVBn8Cfyx2jOx0m4MksuG
The latest Podcast will be available this Friday 20th November @ 5 pm AEST (Qld), 6 pm ADST(NSW, VIC)
Tags: #Professionalcleaners #businessowners #Professionalcarpetcleanersandrestorerspodcast #education #podcast #commercialcleaning #residentialcleaning #cleaning
Season 01 Episode 16 Mould, Mould, Mould
Professional Carpet Cleaners and Restorers Podcast
This week we catch up with Penny Tralau from Mould Rescue.
The importance of Pre Qualifying the follow:
Your clients, the end product, expectations
The property, age, building materials, occupants, and external factors
Training and education, continual learning, development and networking
The claim and remediation considerations, moisture detection, communication
Penny also drops 2 massive nuggets to set yourself apart from your competitors.
Should I?, Can I?, Will I? consider adding mould cleaning/remediation to my current business?
Penny Tralau
Mould Rescue
Web: www.mouldrescue.com.au
Email: penny@mouldrescue.com.au
Ph: 0448 565 698
Find us on Spotify - copy show link https://open.spotify.com/show/4FVBn8Cfyx2jOx0m4MksuG Latest Podcast will be available this Friday 6th November @ 5 pm AEST (Brisbane) 4pm (Nsw, Vic)
Season 01 Episode 15 - Have you been bullied into making a Public Liability Claim against your company?
Questions asked to our panel member Jason.
Thought you needed to pay the PCBU to keep your contract?Does your public liability insurance cover you?
Jason’s works for the insurance companies, tasked with managing Public Liability Insurance Claims.
Our discussion includes some of the following stories and scenarios:· What people think they are covered for.
· What is the first thing looked by the claims adjuster when making a claim?
· Is asbestos generally included in my Public Liability policy?
· Who is legally liable to pay?
· Does a purchase order obligate you to dry structure when only given a content purchase order?
· Negligent vs Contractual law
Thanks, Paul, for dropping in, and on your first Podcast appearance.
Find us on Spotify - copy show link
https://open.spotify.com/show/4FVBn8Cfyx2jOx0m4MksuG
Latest Podcast will be available this Friday 23rdOctober @ 5 pm AEST
Tags: #Professionalcleaners #businessowners #Professionalcarpetcleanersandrestorerspodcast #education #podcast
Season 01 Episode 14 - Fundamental skills of administration
This fortnights Podcast shine a light on Administration:
Season 01 Episode 14
Administrative roles – There is nothing to it!
Famous last words from someone who has never had to perform it.
Administrative skills fundamentally are one of, if not the most underutilized skills in most businesses.
The development of this role will save your business hundreds, thousands, and even hundreds of thousands of dollars.
Every day our companies are fighting a different battle, trying to survive, beat the competition, and achieve goals efficiently. However, the challenge becomes that much easier when you have people around you that share the load within the workplace.
When brilliant minds, with big ambitions, work towards a common goal, amazing things happen. Employees can complement each other’s strengths and weaknesses and eventually become unstoppable. This is why collaboration and teamwork play a crucial role in the success of any business.
Our Panel Expert is – Lydia Jacobson of Disaster Recovery Qld 1300 309 361
Find us on Spotify - copy show link
https://open.spotify.com/show/4FVBn8Cfyx2jOx0m4MksuG
Latest Podcast will be available this Friday 25th September @ 5 pm AEST
Tags: #Professionalcleaners #businessowners #Professionalcarpetcleanersandrestorerspodcast #education #podcast
Season 01 Episode 13 Business, Tax and More!!
This week's Podcast (Friday 25/Sept/2020)
What's best - Sole Trader, Company, Trust?
# Pros and Con's for each..
# Do you know about TPAR? If you contract trades, you should!!
# Have you set your business up to sell?
We only scratch the surface on these questions, if you don't know the answers, you will most likely be losing money. $,$$$,$$$
Our Panel Expert is - Duncan Perkins from Tax TIme Accountants
Duncans details: duncan@taxtimeaccountants.com
admin@taxtimeaccountants.com
Ph: 07 3803 0537
Don't hesitate to call
Season 01 Episode 12 WHS special episode
Season 01 Episode 12 WHS special episode
Welcome Podcast listeners.
Today's episode asks the questions:
WHS (Work Place Health & Safety)
You don't miss this episode!
What and who is the PCBU, and their responsibilities?
Workplace's of today
Risk avert statements
What are the risks? & Where the risk lies?
If your a business owner, a staff member, or even the PCBU, this Podcast is for you!
We speak with "Phil" a current Educator and Consultant to start to uncover the mind-field of "WHS".
Don't miss this week's Podcast
Friday 11 of September 2020 @ 5 pm AEST on Spotify, Anchor, and other platforms.
Season 01 Episode 11 - Meth Testing and Decontamination
Season 01 Episode 11
Meth testing and Decontamination
Welcome Rick Molloy from MTK Group
Begin with letting people know about yourself and how it is that you came to become involved in the industry.
What have been some of the steps you have taken to become one of Australia’s leading companies in Meth Test Kits and Training?
What is the different type of testing methods and what are their strengths and weaknesses?
What have you developed to separate yourself from the other meth testing companies on the market, and what can see you as the main benefits?
What are the signs you teach for people entering a property to look out for, as far as contaminated sites?
Who is the training for?
Can anyone just buy a test kit and perform property testing?
Why is training important?
What do the results mean?
Are their standards in Australia, and do they differ from State to State?
Is their legislation around the testing and decontamination of meth affected properties?
What could be some of the limitations faced by a remediation contractor when decontaminating a positive tested property?
Currently, what requirements are mandatory for a contractor to bid on a remediation project?
Are their differences for commercial and residential properties?
Are their differences between a confirmed cook property to a smoking property?
What about vehicles, are they subject to the same regulations and parameters around decontamination?
As part of your research and development, your working with the University of Qld, what research are you currently working on?
How will this research benefit trained operators and is this likely to make a change to any current legislation?
Who is your ideal contractor? What knowledge would they have or need to grasp if either becoming a tester or remediator?
What type of training programs are currently offered by MTK Group?
Once they have this training, what would be their next steps to gaining actual first hand skills on a contaminated or suspected contaminated site?
Realistically, can anyone become a tester?
Become a remediation technician?
And what would some of the costs and outgoing you will need to consider? Including additional insurances
Looking at your products for sale, lets look at your testing equipment.
1. Field Testing – Different types and the advantages and dis-advantages
2. pH and VOC’s testing – Why is this important
3. Laboratory testing and how to read the report
4. Decontamination equipment
5. Decontamination chemicals
There are many decontaminating chemicals now on the market, can you provide understanding around the reason why you have gone the way of your chemical and some of the benefits your finding with the results you have after the completion of your remediated properties.
After remediation, what are the steps required for clearance?
Issues arising in the industry when there is a second opinion by a competitor trying to discredit your work?
What are the realistic time frames for the complete meth decontamination, including testing pre and post for a property?
What could be some of the unforeseen issues arising for the decontamination of a property? i.e. Wallpaper, exposed timber, chipboard products (cabinetry), popcorn ceilings, pre 1990’s homes (asbestos), hold to cold to hot surfaces etc.
Round up and recall on pockets of gold.
Professional Carpet Cleaners and Restorers Podcast
Season 01 Episode 11
Discussing Methamphetamine testing and decontamination
MTK Group Director Rick Molloy
Ph: 1300 097 701
Season 01 Episode 10 Introducing CARSI
How can $22/month save your business hundreds of dollars per month?
What is CARSI? And the drive for the concept? Listen to this week’s Podcast.
CARSI – Cleaning and Restoration Science InstituteThis non-recognized industry with high expectations having little support to develop and establish best and common practices over many cleaning platforms.
The majority of people starting a cleaning business as well as employing cleaning staff don’t necessarily come from an educational background with the skills to develop better training cleaning model businesses.
Those who do have a background in higher education may not also have all the necessary skills to run a multi-million-dollar cleaning business due to many factors.
The idea of CARSI is to try and bridge the gap for cleaners who may already have a cleaning company and those who might be looking at starting a cleaning company to understand the business requirements, training requirements, and documentation required for any business.
Information in the industry can be hard to find and navigate, applying the order of relevance to your business. CARSI is the platform designed to allow small businesses to manage their time and gather the information required efficiently and easily saving time and hundreds of dollars every month.
CARSI has poled several small businesses on the frustrations faced and lack of support with the results common throughout the study. Over 90% showed to have the same issues, no matter the size which means a detriment to their business and their staff.
The development of essential business models has been the goal of CARSI when developing our business model. As part of the membership we asked our team to follow these 7 simple guidelines:
· Ensure the information is valuable and easy to understand
· Access to the site easily accessible
· Small business models do not have a lot of money for training
· Provide support across many business criteria’s
· Develop a community
· Provide alternate skill directions
· Different learning styles addressed
This week’s podcast is an understanding of the CARSI business model and what it will bring to the “Cleaning” Industry. CARSI is not stagnated in one particular portion of the cleaning industry and will demonstrate we are across the entire cleaning industry.
Keys to success - Value for money, not monetary value. (Phill McGurk)
Professional Carpet Cleaners and Restorers Podcast
This Friday 14/08/2020 @ 5 pm AEST.
Web: https://www.carsi.com.au/Home
Email: support@carsi.com.au
Season 01 Episode 09 - COVID Crisis Finance Time
Professional Carpet Cleaners and Restorers Podcast
Season 01 Episode 09 - COVID Crisis Finance Time
This is a must listen to episode!!
What is going on in the world?
This fortnight we talk to Edward Chin and Nathaniel Flack of Fundamental Business Finance and try to get help around finance.
Fundamental Business Finance
Edward Chin
Ph: 0439 852 787
E: edward@fnfin.com
https://fundamentalbusinessfinance.com/
Season 01 Episode 08 Marketing Gold
Peter Karaoglanis of Rent Sell Buy Move.
Identifying some of his issues, growth development, and what put him on the track to writing content for marketing.
How to develop a marketing pitch, a sales strategy, can anybody do it?
So many marketing nuggets all in under an hour.
Peters contact details
www.rentsellbuymove.com.au
email: info@rentsellbuymove.com.au
Ph: 0413 656 994
Season 01 Episode 07
Season 01 Episode 07 - Shifting the market.
A restoration special on the direction of the Industry. Are we following the trends set by America?, if so, how far are we behind and is it the best for the Australian and New Zealand market?
We sit down with the founders of The Alliance of Independent Restorers (AIR)&(Rebels)
Klark Brown (Business coaching firm Restorers Advisers) and
Jon Grubb (United Restorers)
You can reach out to Klark @ https://restorationadvisers.com/
and Jon @ https://unitedrestorers.com/
We appreciate the time given by our American counterparts and hope you get something from this podcast.
Don't forget to reach out if there is something or someone you would like us to reach out and interview.
Thanks for listening
Phill and Scott
Season 01 Episode 06 Equipment Maintenance
This week's special guests
Toby Bredhauer of CCW Carpet Cleaners Warehouse
tobyb@ccwarehouse.com.au
(07) 3326 7500
Grant Hickey of ASE Advanced Specialized Equipment
granth@advancedse.com.au
(02) 9898 1555
Roy Evens of Pressure Pro
roy@pressure-pro.com.au
(03) 9800 3731
Let's talk about equipment maintenance. Truck mounts, portables, dehumidifiers
Season 01 Episode 05 - Catching up with Garry
What's the role Drymatic Australia, ACRA and Restore Solutions in Australia's market?
Catch up with Garry Carroll and the services these companies bring to carpet cleaners and restorers.
Australia's first Virtual Online Conference. What's it about and how will it work?
Helpful insight to build your company.
Garry Carroll - 0411 501 931
https://www.cleaningrestorationacademy.com.au/
Talking Money
This week's Podcast:
Talking Money
We catch up with Melissa Meagher of Money Mindset and John Bailey from Business to Asset.
Money mindset, Clarity, Ifiencancy, and Awareness. Personal money / Business money.
Money struggles, cash flow issues, debt piling up, not sure you understand money?
You're not alone. As adult humans, we are expected to know everything about everything, including money management.
Have you really thought about the skills around managing money?
Thank you to our guests:
Melissa Meagher - Money Mindset & Success coach at talking money
melissa@talkingmoney.net.au
www.talkingmoney.net.au
For an obligation free, 30 minute consultation, contact me on 0417 614 854
John Bailey - Business to Asset
john@business2assets.com
https://www.business2assets.com
At Business 2 Assets we help successful business owners who are very busy in their business and not producing enough Income, Freedom, or Scale.
For an obligation free, 30 minute consultation, contact me on 0418 179 445
Season 01 Episode 03
small business, BIG marketing
Special Guest:
Kathleen Casford - www.byninja.com.au
Adrian Moriconi - www.tridentcreative.co
What's the next steps?
Season 01 Episode 02
The second part from Episode 01
Thanks again to our panel members.
John Bailey
Duncan Perkins
Mario Conde
Are you a business looking for direction?
Are you asking yourself, How do I work on my business when I'm Always working in My Business?
When is the right time to hire staff, a new staff member?
Welcome to the Podcast - Your hosts Phill McGurk & Scott McFadzen both have been at this stage of their business and have asked the panel members in to assist. Believing the struggle is never as easy as it seems, the Panel Members have been asked to provide inside information in some of the following categories:
- Business timing
- Growth and expansion
- Business development
This is a two-part episode, episodes to be released every second Friday.
This week's panel members
John Bailey - Founder of Business 2 Assets, helping business owners overcome margin squeeze
johnbailey@business2assets.com
Duncan Perkins - Owner/Director of Tax Time Accountants, not just accounting. Bookkeeping, Financial Planner, Financial Lending, Accounting, and Lawyers.
duncan@taxtimeaccountants.com
Mario Conde - Founder of MC Advantage, assisting small to medium size business owners understanding the business.
mario.conde@mcadvantage.com.au
How do you perform in and on your business?
Season 01 Episode 01
Are you a business looking for direction?
Are you asking yourself, How do I work on my business when I'm Always working in My Business?
When is the right time to hire staff, a new staff member?
Welcome to the Podcast - Your hosts Phill McGurk & Scott McFadzen both have been at this stage of their business and have asked the panel members in to assist. Believing the struggle is never as easy as it seems, the Panel Members have been asked to provide inside information in some of the following categories:
- Business timing
- Growth and expansion
- Business development
This is a two-part episode, episodes to be released every second Friday.
This week's panel members
John Bailey - Founder of Business 2 Assets, helping business owners overcome margin squeeze
johnbailey@business2assets.com
Duncan Perkins - Owner/Director of Tax Time Accountants, not just accounting. Bookkeeping, Financial Planner, Financial Lending, Accounting, and Lawyers.
duncan@taxtimeaccountants.com
Mario Conde - Founder of MC Advantage, assisting small to medium size business owners understanding the business.
mario.conde@mcadvantage.com.au
Episode 01
The Professional Carpet Cleaners and Restorers Australian Podcast
Introducing the Podcast
Who am I?
What's to come?
Who's Coming on the Podcast?
When will it start?
Who's it for? and
Why am I doing it?