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The Sound Wisdom Podcast

The Sound Wisdom Podcast

By Sound Wisdom
Insight and motivation for personal growth and business improvement. Sound Wisdomโ€™s director of content strategy, Jennifer Janechek, talks with authors about their latest books and finds out what is inspiring them.
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Earning the Right to Be Heard with Phillip Van Hooser

The Sound Wisdom Podcast

Earning the Right to Be Heard with Phillip Van Hooser
On this episode of The Sound Wisdom Podcast, bestselling author and award-winning speaker Phillip Van Hooser joins us to chat about his new book, ๐™€๐™–๐™ง๐™ฃ๐™ž๐™ฃ๐™œ ๐™ฉ๐™๐™š ๐™๐™ž๐™œ๐™๐™ฉ ๐™ฉ๐™ค ๐˜ฝ๐™š ๐™ƒ๐™š๐™–๐™ง๐™™: ๐™Ž๐™š๐™ก๐™ก ๐™”๐™ค๐™ช๐™ง ๐™„๐™™๐™š๐™–๐™จ, ๐˜ฝ๐™ช๐™ž๐™ก๐™™ ๐™”๐™ค๐™ช๐™ง ๐™„๐™ฃ๐™›๐™ก๐™ช๐™š๐™ฃ๐™˜๐™š, ๐™‚๐™ง๐™ค๐™ฌ ๐™”๐™ค๐™ช๐™ง ๐™Š๐™ฅ๐™ฅ๐™ค๐™ง๐™ฉ๐™ช๐™ฃ๐™ž๐™ฉ๐™ž๐™š๐™จ. How do you sell your ideas and initiatives to key decision-makers? It can be difficult to gain the โ€œearโ€ of decision-makersโ€”and once you have it, even harder to present your case in a way that gets you the โ€œyesโ€ youโ€™re looking for AND builds your influence with the decision-maker long term. Tune in to discover: โœ”๏ธ What most people get wrong about influence-building โœ”๏ธ Myths and misconceptions about decision-makers that you MUST know to approach persuasion and negotiation effectively โœ”๏ธ Key elements that affect your ability to be heard by decision-makers โœ”๏ธ Why getting the โ€œyesโ€ should be your secondary goalโ€”and what your primary goal should be โœ”๏ธ Why small talk is not the best opening for selling your ideas โœ”๏ธ Philโ€™s favorite success story from the Earning the Right to Be Heard Process Join us for a fun, informative discussion about influence-building, and then pick up a copy of Philโ€™s book, ๐™€๐™–๐™ง๐™ฃ๐™ž๐™ฃ๐™œ ๐™ฉ๐™๐™š ๐™๐™ž๐™œ๐™๐™ฉ ๐™ฉ๐™ค ๐˜ฝ๐™š ๐™ƒ๐™š๐™–๐™ง๐™™:
November 30, 2021
Creating an โ€œIโ€™ll Be Backโ€ Culture โ€“ย with CX Expert Shep Hyken
On Episode 2.4 of The Sound Wisdom Podcast, weโ€™re talking with customer experience expert Shep Hyken about how to create an โ€œIโ€™ll Be Backโ€ cultureโ€”one that secures loyal customersโ€”not just return customers. Featured content includes: ย  Top reasons a customer might โ€œterminateโ€ youโ€”and how to avoid itย  How to hit โ€œresetโ€ on your customer interactions so that you serve with kindnessย  Why itโ€™s crucial to hire right, train right, and reinforce your vision for the customer experience Circumstances in which an organization might have to โ€œterminateโ€ a customerโ€”and the best way to do so ย  For more on how to get your customers to say โ€œIโ€™ll be back!โ€ pick up a copy of Shepโ€™s latest book, ๐‘ฐโ€™๐’๐’ ๐‘ฉ๐’† ๐‘ฉ๐’‚๐’„๐’Œ: ๐‘ฏ๐’๐’˜ ๐’•๐’ ๐‘ฎ๐’†๐’• ๐‘ช๐’–๐’”๐’•๐’๐’Ž๐’†๐’“๐’” ๐’•๐’ ๐‘ช๐’๐’Ž๐’† ๐‘ฉ๐’‚๐’„๐’Œ ๐‘จ๐’ˆ๐’‚๐’Š๐’ & ๐‘จ๐’ˆ๐’‚๐’Š๐’, available from Sound Wisdom:
September 20, 2021
Getting Customers to Say โ€œIโ€™ll Be Backโ€ with Shep Hyken
Repeat customers are โ€œgoldโ€โ€”loyal customers are โ€œsacred.โ€ How do we build relationships with our customers so that they keep saying those magical words, โ€œIโ€™ll be backโ€? In this episode of The Sound Wisdom Podcast, customer experience expert and New York Times bestselling author Shep Hyken shares insight from his forthcoming book, Iโ€™ll Be Back: How to Get Customers to Come Back Again and Again. Youโ€™ll learn: What is the difference between a โ€œreturn customerโ€ and a โ€œloyal customerโ€โ€”and why does that matter? The #1 thing team members can do to build the relationship between themselves and the customers they serve How to leverage โ€œMoments of Truthโ€โ€”even negative ones like โ€œMoments of Miseryโ€ and bland ones like โ€œMoments of Mediocrityโ€โ€”to build customer loyalty How to strike a balance between automation and personalization in customer service What Arnold Schwarzenegger can teach us about excellence in customer service (!!!) And more! Join us for another energizing episode of The Sound Wisdom Podcast that is sure to help you grow your business and enlarge your mindset.
June 16, 2021
Turning Uncertainty into Your Competitive Advantage with Meridith Elliott Powell
In this episode of the Sound Wisdom Podcast, we talk with Meridith Elliott Powell, business strategist, keynote speaker, and award-winning author with expertise in business growth, sales, and leadership strategies. Meridithโ€™s new book THRIVE: Strategies to Turn Uncertainty to Competitive Advantage, shares a 9-step formula for making uncertainty your companyโ€™s competitive advantage. In this episode, we cover: why your beliefs about uncertainty matter just as muchโ€”if not moreโ€”than your response to it what can be gained from viewing uncertainty as cyclical (with a history lesson you wonโ€™t want to miss!) when pivoting can hurt your companyโ€”and when it can help it leadership strategies for leading through uncertaintyโ€”with particular insights about younger millennials and Gen Zers how we can manage our emotions about uncertainty so that we can make smarter business decisions how we can apply these business lessons to our personal life as well! Tune in for this informative, energizing episode that will help you not just anticipate uncertaintyโ€”but THRIVE through it.
May 24, 2021
Becoming Immune to Stress with Eliz Greene
Did you know that job stress has surpassed smoking as the leading cause of preventable death in the United States? That staggering statistic derives from Eliz Greeneโ€™s new book, Stress-Proof Your Life: High Performance under Pressure. In the first episode of Season 2 of The Sound Wisdom Podcast, host Jennifer Janechek, director of content strategy at Sound Wisdom, sits down with Eliz to talk about actionable strategies anyone can implement today to deal with chronic stress. We cover: Why most stress-management solutions are addressing the wrong problem (hint: work-life balance is not your primary issue!) How to sort through the mire of stressors that leave us feeling stressed in general without knowing exactly why How to respond to acute stress that is causing us physical harm and psychological distress Two simple strategies for processing cortisol out of your system right now, wherever you are Why a โ€œmid-life crisisโ€ might actually be a stress-management problemโ€”and what you can do about it How we can manage vulnerability, a major stressor, in the COVID era Why your โ€œstress-recovery personalityโ€ mattersโ€”and how you can find out what yours is Tune in for an enlightening episode of The Sound Wisdom Podcast that will help you find the relief you needโ€”FAST!
February 02, 2021
Mindset Matters with Ricky Kalmon
Guest Ricky Kalmon, author of Leverage Your Mindset: Overcome Limiting Beliefs and Amplify Your Life, joins us to discuss how we can harness the power of our mindset to eradicate the destructive self-talk that holds us back from achieving the results we want in lifeโ€ฆwhether it be better health, improved athletic performance, increased productivity, enhanced resilience, or something else! ย Watch to learn more about: how your mindset is like software that requires periodic UPDATING to operate at maximum capacityโ€”and today is the day you hit INSTALL UPDATES NOW how weโ€™re holding ourselves back by running our default internal scripts without maintenance why โ€œvegging outโ€ in front of the TV, scrolling social media, and engaging in other โ€œmindlessโ€ activities serve their purpose, but donโ€™t entirely serve your mindsetโ€”you need active and intentional relaxation, which Ricky teaches you in his Leverage Your Mindset program! what high-performing individuals like professional athletes have that you might notโ€ฆYET! one change we can make today that will boost our momentum toward changing the way we think and, by extension, changing our life AND MORE! Rickyโ€™s book Leverage Your Mindset: Overcome Limiting Beliefs and Amplify Your Life is published by Sound Wisdom and available to buy from Amazon, Barnes & Noble, Books-a-Million, Porchlight Books, and other fine retailers on September 15, 2020. ย
September 11, 2020
Finding Clarity During Chaos: In Dialogue with Jason Hewlett
Feeling unmoored during these chaotic times? Identifying, clarifying, and magnifying The Promise to The One will help give you the stability you need to create a life and legacy that you will be proud of. Jason Hewlett, author of The Promise to The One, joins us to discuss: who is โ€˜The Oneโ€™ and why is The Promise to The One foundational why Promise-breaking is one of the greatest maladies of the modern world how Promise-keeping is the integral to our sense of self and our ability to achieve great things in life how we can boost our value through his powerful three-step system for discovering our Signature Moves the link between self-discovery, service, and leadership how to make BIG decisions that align with our core values how to be accountable in the little things thatโ€ฆwellโ€ฆarenโ€™t really so little after all AND how we can THRIVE in our relationships (and love our spousesโ€ฆeven when weโ€™re cooped up with them for an extended period of time) ย  Gain fresh perspective with this dialogue between Jason Hewlett and Jennifer Janechek, Sound Wisdomโ€™s director of content strategy. And be sure to pick up a copy of Jasonโ€™s new book, The Promise to The One, available August 18, 2020. Paperback: Ebook: Audiobook:
August 17, 2020
Accountability under Pressure
Sam Silverstein, leading expert on accountability and organizational culture and author of several books on how accountability can drive engagement, productivity, and a more meaningful life, talks with Sound Wisdomโ€™s director of content strategy, Jennifer Janechek, about how accountability is the touchpoint that can enable individuals and businesses to thrive during challenging times.ย  Topics covered include: What accountability REALLY means (hint: itโ€™s not a stick to beat people into submission) How pivoting is actually an issue of accountability Practices leaders can engage in to create accountable workplace cultures How leaders can maintain alignment with their mission and values during tough times How leaders can foster open lines of communication with their teams about tough subjects Remote work and accountability and more!ย  Visit for more information about Samโ€™s new online community, PIVOT, which will help you discover your specific purpose, gain control over your life, make great decisions, and move forward to achieve at your greatest potential.
July 28, 2020
Overcoming Fear and Self-Limiting Beliefs During Challenging Times
Jennifer Janechek, director of content strategy for Sound Wisdom, talks with Letitia Frye about her new book, โ€˜No Reserve: Take Ownership and Live YOUR Life without Limitations,โ€™ and how we can overcome fear and self-limiting beliefs that are preventing us from taking positive action in our lives, especially during challenging times. ย Specific questions covered include: How do we maintain our perspective so we donโ€™t let lifeโ€™s โ€œlandminesโ€ derail us from pursuing our passions and so we donโ€™t miss the opportunities within adversity? What is the difference between an issue and a problem, and how does our ability to diagnose one or the other enable us to live with more freedom? What are ways we can more fully commit to living a life with no reserve on itโ€”free of limitations and full of endless opportunity? How can we find value in brokenness? How can we build equity with our actions when we feel like we donโ€™t have โ€œenoughโ€ (resources, strength, etc.) to get us started? When weโ€™re progressing toward our goals and encounter an obstacle that affects our mindset, how can we use SOSโ€”โ€œSources of Strengthโ€โ€”to help us overcome it? Letitiaโ€™s book is available to purchase here:
July 21, 2020
Leveling Up Professionally in the COVID Era
In this episode of The Sound Wisdom Podcast, Alyson Van Hooser, speaker, trainer, host of STAKE: The Leadership Podcast, and author of the new book Level Up: Elevate Your Game & Crush Your Goals, brings her expertise in leadership, career advancement, and the millennial and Gen Z workforce to bear on a conversation about how to level up professionally in the COVID era. Questions covered include: How can we control our perspective during this chaotic time? Where might people find sources of grit to help them level up and make positive changes in their life? How can employees and leaders better understand each other during these tough times? How can we increase our emotional intelligence and use our emotions to fuel, rather than hinder, our success? How can recent grads land a job in this tight job market?ย  What can all professionals be doingโ€”recent grads, those who have been laid off, and those who are still working but donโ€™t want to plateauโ€”to make use of this time in limbo? How should strategies for self-care shift in times of crisis so that we can avoid burnout?
July 14, 2020